Forward Together With Disabled and Mobility Awareness in Tenerife
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Forward Together With Disabled and Mobility Awareness in Tenerife |
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Frequently Asked Questions |
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Q: How do I make a Tenerife airport transfer booking? |
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A: Fill in the Booking Form and submit it to us. "That's It... Your booking is made" |
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Q: How do I make a wheelchair or electric scooter hire booking? |
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A: Fill in the Booking Form and submit it to us. "That's It... Your booking is made" |
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Q: Do I pay any deposit on wheelchair and electric scooter hire? |
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A: Deposits are not required. |
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Q: How far in advance can I make my booking? |
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A: Bookings can be made up to 12 months before your travel date. |
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Q: What is the latest I can book a Tenerife mobility airport transfer? |
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A: Bookings can be made as late as 48 hours before your travel date. |
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Q: What is the latest I can book a wheelchair or mobility scooter? |
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A: Hire bookings can be made the same day, however it is advised to book in advance. This will ensure that the equipment required is available and ready for delivery to you hotel at the time requested. |
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Q: When do I pay Blue Badge Mobility Tenerife? |
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A: This depends on the choice you made at time of booking. Payment on arrival is cash on arrival. Credit/debit card payments are usually made to the driver on the delivery of equipment hired. Please note : a hire agreement is to be signed and proof of ID is required. If you prefer credit/debit card payments can be made in advance using Pay Pal. |
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Q: How do I pay Blue Badge Mobility Tenerife? |
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A: Payment can be made by one of the following methods: |
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Q: Is there a charge for using my credit card? |
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A: Credit/debit card or bank transfers are subject to a 2% booking charge. |
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Q: Do I need a Pay Pal account? |
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A: No, you can use the payment by credit or debit card option. |
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Q: Is my internet payment secure? |
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A: Using Pay Pal means you can shop safely without sharing your sensitive financial information with sellers. Your privacy is safeguarded. |
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Q: What happens when I make a booking over the internet? |
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A: We will send you your booking confirmation to the email address supplied on the booking form. |
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Q: Do infants and children count? |
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A: Infants and children do count as one person as they take up a seat belt place. |
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Q: Can I bring my own child seat? |
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A: Yes you can, these items are not chargeable as extra luggage when you book in at your departure airport. |
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Q: How do I collect my transfer upon arrival? |
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A: Details will have been emailed to you together with your confirmation details. |
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Q: And on departure? |
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A: The booking procedure will automatically calculate your collection time for your departure flight . Journey time plus 2 hours check in time. |
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Q: Can I have the FREE Blue Badge Mobility airport wheelchair assistance? |
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A: Yes... even if you don't have transfers with us. Blue Badge Mobility Tenerife work closely with the main tour operators such as Thompson and First Choice in Tenerife. Just call 0844 5501169 and arrange for the Blue Badge airport wheelchair assistance. This assistance is available to anyone who needs it. |
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Q: What if my transport for the return is not there on time? |
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A: On your confirmation of booking there will be a telephone number for you to contact if a problem arises or you wish to change you pick up time. Please allow 15 minutes from pick up time before calling the telephone number, this allows for traffic delays and other unexpected circumstances. |
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Q: What if I am travelling with a wheelchair? |
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A: When making a booking please use the choice boxes on the booking form to inform us, in order that we use the appropriate transport for your needs. Any information you feel we need to know can be added to the additional information box at the bottom of the booking form. |
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Q: Is there an additional charge for my wheelchair? |
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A: Due to insurance reasons there is a €5,00 supplement charge for passengers seated in wheelchairs and mobility scooters.. |
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Q: Do I need to tip the driver? |
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A: The price paid does not include a tip. As is standard across the globe these days if you feel your driver has been friendly and courteous then a small tip is the norm. |
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Tenerife Mobility Airport Transfers | Wheelchair Hire in Tenerife | Electric Scooter Hire in Tenerife | Excursions | Contact Us | FAQ | Booking Terms | Links | Affiliate |
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This is an OFFICIAL website for Blue Badge Mobility Tenerife, acting as authorised agents for Blue Badge Mobility Limited. Company No. 6485356 registered in England and Wales |
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Copyright2008© Blue Badge Mobility Tenerife All Rights Reserved - Web hosting by Easy Internet Solutions Ltd. |
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